This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres and any relevant third party. It outlines the fundamental concept of excellence and the EFQM Excellence model which we have adopted as our quality standards. It is our expectation that all of our stakeholders are mutually committed to our culture of excellence.

This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres and any relevant third party. It outlines the scope of due diligence that we undertake prior to entering into any agreement or contract with any organisation or individual. We ensure that we are transparent and ethical in our approach with the view to protecting the interests of our learners and we expect all those that we work with to have integrity and to operate ethically.

This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres and any relevant third party. The Code inspires trust, transparency and underpins ethical practices.  We expect all or our stakeholders both organisational and individual to comply with all elements of the Code that are relevant to their area of work. The rationale for developing a code of ethical practice is to ensure we communicate the behavioural expectations we have across all stakeholders and to prevent acts or omissions which would result in an adverse effect.

This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres and any relevant third party. This policy is designed to enable us to maintain our ethical and legal obligations. We expect all conflicts of interest to be declared to us in order for us to investigate the situation and mitigate or manage any adverse effects; protecting our learners’ interests and maintaining the integrity of our qualifications and awarding function.

This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres, learners and any relevant third party. This policy is designed to safeguard children and vulnerable adults. We operate in accordance with Working Together to Safeguard Children (DfES, 2017), the Children Act (2004) and the Safeguarding Vulnerable Groups Act (2006) and expect the same from every stakeholder. Safeguarding is paramount and serves to protect the wider society. We aim to ensure safe environments to promote learning and development, while providing protection to children and vulnerable persons from all forms of abuse.

This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres, learners and any relevant third party. We actively promote awareness, equality and inclusion in the leadership of our organisation and in the development, delivery and awarding of our products and services. We operate in accordance with the Equality Act 2010 and expect the same from our stakeholders. It is against the law to discriminate against anyone because of the nine protected characteristics outlined in the Equality Act. We value diversity and recognise that our organisation is greatly enhanced by unique individuals from a range different range of backgrounds, experiences, views, beliefs and cultures. We embrace diversity and acknowledge that variety and difference are intrinsic to our success and that of our industry.

This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres, learners and any relevant third party. We respect the privacy of all individuals and expect the same commitment from all stakeholders. We operate in accordance with The General Data Protection Regulation 2018 which outlines how organisations must collect, handle and store personal information. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.

This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres, learners and any relevant third party. We operate in accordance with the United Kingdom Competition Act 1998 (CA98) and expect the same commitment from all stakeholders. We strive to adhere to the principle of fair and effective commercial competition between organisations and we do not engage in conduct which is anti-competitive. We will not enter into agreements with other organisations whether private or publicly owned which could, do, or intend to restrict, prevent or distort competition in any market in which we operate.

This policy is for internal and external stakeholders; Senior Officers, Staff, Suppliers, Partners, External Quality Assurers, Recognised Centres, learners and any relevant third party. We consider security as critical to our success and in the protection of our learners’ interests.  Security is the definition of what it means to be secure for our organisation and our systems. Due to the nature of our business, we have adopted the UK Government Principles Security principles.

This policy is published for internal and external stakeholders; Senior Officers, Staff and Partners. We collaborate with best in class organisations to ensure our products are fit for the intended purpose and accessible. The rationale for this policy is to ensure clear communication of our collaboration arrangements.

This policy is published for internal and external stakeholders; Senior Officers, Staff and Suppliers. We source suppliers using the best value approach. We only work with suppliers that offer outstanding solutions and services designed to underpin effective business operations. This, in turn, enables us to offer an effective, efficient, safe and secure service. We expect our suppliers to prioritise our learners’ interests as a critical priority and understand the nature of our position as a regulated awarding organisation. The rationale for this policy is to ensure clear communication of supplier management arrangements.

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